Israel Trip Terms and Conditions

All Terms and Conditions, Disclaimers and Waiver and Release of Liability included on this page apply to each trip participant once the trip payment has been made. Your payment is also considered your acceptance and understanding of the Terms and Conditions and of the Disclaimer and Waiver and Release of Liability set forth.  *Tour and Trip* are used synonymously in the Terms and Conditions, Disclaimers and Waiver and Release of Liability.

PRICES

Trip prices quoted in U.S. dollars are subject to change due to currency fluctuations or other factors beyond our control. Changes in supplier charges occasionally make it necessary for us to change published prices. Receipt of trip payment, however, guarantees the published or quoted price at the time of booking. The tour package does not include airfare, lunches, travelers insurance, and personal expenses.

PAYMENTS AND CANCELLATIONS

Since the start date of this trip is less than 45 days away the full payment is due upon registration. You will receive an email confirmation once the booking is complete. If you decide to cancel the trip on your own, it will be non-refundable because of the short turnaround. If FIRM cancels the trip because of safety concerns all funds will be refunded.

REFUNDS

No refunds are issued in the event that the participant fails to participate in any part(s) of the program. Because we book services with suppliers once your deposit has been received, any changes made by the travelers to the itinerary after the services are booked are subject to a cancellation fee or loss of payments made. There will be no refunds in the event that you do not arrive for the tour or that you arrive for the program late or leave early.

TOUR CONDITIONS

Tour prices given are per person are in U.S. Dollars (subject to change). The tour package does not include airfare, lunches (some do, please check your registratio), travelers insurance, and personal expenses.

FIRM may occasionally find it necessary to modify the stated itinerary due to unforeseen circumstances, availability, or in order to improve the trip. In the event that we alter any part(s) of the itinerary, we will substitute a service or good of equal or greater quality or value for that stated in any itinerary. FIRM expressly disclaims any liability for any damages resulting from any itinerary changes. Tourists are obliged to stay with tour at all times. Separation from the group can result in being left behind and in cases where the leader is unable to find the tourists, all expenses resulting in these actions will be at customer’s expense. A traveler who decides to withdraw at their own discretion at any stage during the tour, will not be entitled to claim any refund whatsoever

HEALTH AND ACCESSIBILITY ISSUES

Please be aware that access to accommodations, transportation, restaurants, and other sites in Israel may differ from that in other countries and that accessibility is not guaranteed. Many venues may not have an elevator. Streets may present difficult walking conditions. Public sites may not be handicap-accessible. Tour participation requires a minimum level of physical stamina, such as being able to walk uphill or climb stairs. Each traveler must discuss with us any medical or physical restrictions s/he may have.

By paying your deposit, you certify that to the best of your knowledge you are in sufficiently good health to participate in FIRM’s Hope & Healing Service Trip and that any special medical or physical conditions or dietary demands that could affect your participation in our programs have been fully disclosed to FIRM. No claim for a refund in partial or full will be accepted in any way. We will make an effort to facilitate for dietary or medical requests or needs that you present to us but cannot commit to facilitate for them. You understand that health care facilities and services abroad may differ from those to which you are accustomed, and may be insufficient for treatment of your health conditions. Please be sure to take with you an adequate supply of all necessary medications when you travel abroad. Please contact us to discuss any condition that may affect your travel or that of other tour participants. All travelers must obtain traveling insurance that will cover medical expenses.

DIETARY RESTRICTIONS AND ALLERGIES

Any and all food allergies, limitations and dietary restrictions shall and must be disclosed to FIRM prior to trip commencement. We cannot guarantee that all dietary needs or restrictions can be accommodated given the nature of the tour programs, but we will do our best to accommodate the situation.

DISCLAIMERS, WAIVER AND RELEASE OF LIABILITY

You understand and agree that FIRM does not own or operate any of the facilities or suppliers of accommodations and services for your trip. Each individual tour participant agrees that FIRM and its representatives shall not be liable for any injury, damage, loss, accident, delay or irregularity, liability or expense to person or property due to any act of default of hotel, transportation carrier, or other contractor providing services to FIRM and its participants.

FIRM and its representatives shall not be responsible for any liability or expense in any way due to acts of terrorism, civil unrest, labor disputes, war or threat of war, government restrictions, weather, theft, fire, illness, or any other cause beyond their control.

FIRM and its representatives reserve the right to accept or refuse any person as a participant of the FIRM’s Trips at its sole discretion with no requirement of explanation.

FIRM and its representatives reserve the right to cancel any tour prior to departure for any reason, including insufficient number of participants, or to change itineraries and/or substitute services of equal or similar quality without prior notice and with no requirement of explanation.

You are responsible for adhering to the rules and laws of the localities while on tour or traveling with FIRM or participating in activities arranged by FIRM or any of its agents or partners. The rights and privacy of fellow tour participants must be respected while on tour. We reserve the right to disqualify you before or during any program if we judge your participation may compromise the safety or comfort of others. In such a case, no refund or any other remedy will be provided and you will be required to leave the tour, clear your accommodation of any belongings, and will bear all related expenses.

You agree to grant FIRM a worldwide, royalty-free, fully paid up license to use your photographic, video, or digital likeness solely for our promotional and/or commercial purposes.

JURISDICTION

This Agreement shall be exclusively governed by and construed under the laws of the State of Israel without reference to principles and laws relating to the conflict of laws. Any dispute, controversy or claim arising out of or in connection with this Agreement shall be submitted exclusively to the competent courts in Jerusalem, Israel.

These terms shall constitute the full and exclusive agreement between FIRM and you with respect to the tour, and supersedes any and all prior and contemporaneous agreements and understandings, whether in writing or oral, relating to the tour.

If any part of this document is found by a court of competent jurisdiction to be unenforceable, that section shall be severed and the rest of this document will continue in full force and effect.

By reserving your place in FIRM’s program, you affirm that you understand and agree to these Terms and Conditions and Waiver and Release of Liability.